Create a new Message
Message Collection API
Multiple access controls based on provided filters:
Filter combination 1: provider_id
Multiple bodies with results:
Body containing provider_id:
Requirement 1:
Body containing customer_id:
Requirement 1:
User must be a direct member of customer organization (1) to create customer-only messages 🔐
Body containing provider_id, customer_id:
Requirement 1:
At least one of the following conditions must be met:
- User is a direct member of the customer organization 🔐
- User is a member of the service provider organization that has a customer organization relationship. 🔐
Filter combination 2: customer_id
Multiple bodies with results:
Body containing provider_id:
Requirement 1:
Body containing customer_id:
Requirement 1:
User must be a direct member of customer organization (1) to create customer-only messages 🔐
Body containing provider_id, customer_id:
Requirement 1:
At least one of the following conditions must be met:
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
JSON post body:
{
"bot_id"?: integer
"conversation_id"?: integer
"customer_id"?: integer
"data"?: object
"thread_id"?: integer
"message": integer
"provider_id"?: integer
"reference_0_id"?: integer
"reference_0_type"?: integer
"timestamp": timestamp
"user_id": integer
"trace_id"?: string
}Possible errors:
Field "message": "Message is required"
Field "timestamp": "Timestamp is required"
Field "user_id": "User ID is required"
Body
Request payload
The body is of type object.
Response
Successful response
The response is of type object.